سياسة الاسترجاع

Return Policy: 1- Without prejudice to the provisions of the contractual and statutory warranty, the consumer has the right to cancel the contract and return the product provided by the store within seven days from the date of receiving the product, and they do not have that right after the seven days have passed. 2- To return the product, it must be in good condition and the consumer must not have used the product or gained its benefit, and the store has the right to inspect the product before returning to ensure its safety. 3- The consumer bears the costs of the return process, and in the case of international return, the consumer bears all shipping costs and the delivery of the product to the shipping company, and in case of defects or errors, the consumer will be compensated. The consumer does not have the right to return the product in the following cases: 1- If the product was manufactured based on the consumer's request or according to specifications they specified, except for products with a defect or that violated the specifications set by the consumer. 2- If the product consists of videos, discs, CDs, or software that have been used. 3- If the product consists of newspapers, magazines, publications, books, or other works considered as literary or artistic creations. 4- If a defect appears in the product due to poor handling by the consumer. 5- If the contract involves providing accommodation, transportation, or catering services. 6- If the contract involves purchasing software downloads via the internet.